Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 11 30 30
Neutral (3) 0 0 0
Negative (1 or 2) 0 5 5
Total Reviews 11 35 35
Avg Rating 5 Star Review
4.82
4.5 Star Review
4.31
4.5 Star Review
4.31
Address: 3333 Beverly Road
Hoffman Estates, IL 60179 - US
Website: http://www.searsoutlet.com
Business Hours: n/a
Sales Phone: n/a
Service Phone: 877-927-7957
Sales Email: n/a
Cust Service Email: outlet@customerservice.sears.com

Sears Outlet

http://www.searsoutlet.com

With PriceGrabber Since 04/27/2011


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Date Reviewed: 05/17/2012
dmyoung63 from unknown
Member Since:
05/08/2012

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Reviews
I believe the site had good information. Time will tell if my item was truly in stock. But the site went down during the order process, and I had to wait then start over. (A week later): They were slow to acknowledge my purchase, taking several hours, but the refrigerator was delivered the next day as stated on the website, so it all worked out. Overall Rating
4 Star Review
 
Date Reviewed: 05/17/2012
sedsall from unknown
Member Since:
05/01/2012

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Reviews
great service Overall Rating
5 Star Review
 
Date Reviewed: 05/15/2012
tleejern from unknown
Member Since:
04/29/2012

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Reviews
Good experience. It wasn't so obvious where to enter coupon code, but otherwise fine. Overall Rating
5 Star Review
 
Date Reviewed: 05/14/2012
carolicasals from unknown
Member Since:
04/28/2012

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Reviews
good experience Overall Rating
5 Star Review
 
Date Reviewed: 05/13/2012
lalroh from unknown
Member Since:
04/27/2012

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Reviews
Site is easy to use Overall Rating
5 Star Review
 
Date Reviewed: 05/10/2012
jjrod1982 from unknown
Member Since:
04/24/2012

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Reviews
easy quick and simple Overall Rating
5 Star Review
 
Date Reviewed: 05/09/2012
rsshadow44 from unknown
Member Since:
11/15/2006

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Reviews
recently placed order for two items, got email they were ready for pickup but when checked at store both had been sold and not available. Overall Rating
4 Star Review
 
Date Reviewed: 04/30/2012
mssauer from unknown
Member Since:
04/14/2012

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Reviews
What is there left to say? Overall Rating
5 Star Review
 
Date Reviewed: 04/03/2012
kbennett from unknown
Member Since:
12/14/2008

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Reviews
Sears Outlet website - Finding available items at great prices - options for pickup or delivery couldn't be easier Overall Rating
5 Star Review
 
Date Reviewed: 03/27/2012
gelina from unknown
Member Since:
03/11/2012

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Reviews
easy to navigate Overall Rating
5 Star Review
 
Date Reviewed: 03/26/2012
abeda from unknown
Member Since:
03/09/2012

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Reviews
pretty straight forward so far. the problem i have had in the PAST with the sears outlet site is that they have told me that a product is available, taken my money/payment and then notified me after payment has cleared that they no longer have the product. this DESPITE sears verifying that the product is in stock before taking payment. this has happened on two separate occasions. Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2012
lgc714 from unknown
Member Since:
01/04/2012

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Reviews
I wil continue to shops at sears I like Kenmore and Craftsman tools alot Overall Rating
4 Star Review
 
Date Reviewed: 01/19/2012
courtworks from unknown
Member Since:
06/17/2011

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Reviews
Ordering was easy and quick. Overall Rating
5 Star Review
 
Date Reviewed: 01/16/2012
sarah.vertner from unknown
Member Since:
12/31/2011

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Reviews
I've had good success and am very happy with Sears Oulet.com Overall Rating
5 Star Review
 
Date Reviewed: 01/14/2012
kennethg89 from unknown
Member Since:
12/29/2011

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Reviews
Sears has always been one of the better places to shop. All of my tools and appliances have been purchased there. Overall Rating
5 Star Review
 
Date Reviewed: 01/13/2012
bwhite4108 from unknown
Member Since:
12/28/2011

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Reviews
Easy to use Overall Rating
5 Star Review
 
Date Reviewed: 01/12/2012
joysann12 from unknown
Member Since:
01/03/2012

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Reviews
contents was good,but the order did not contain a owners manuel so i know how to use it and it was missing the stylist pen that was suppose to be in it.I called Sears and the guy on pkone told me to goto a website to look up manual didnt even ask me what product was i ordered.The manual was not there.So Im back to square one still cant use product.Sear needes to check orders before sent out to make sure everything is inside box.Very unhappy Overall Rating
2 Star Review
 
Date Reviewed: 01/11/2012
sguentert from unknown
Member Since:
01/02/2012

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Reviews
Price was excellent; ordering was easy; product arrived in good condition. Overall Rating
5 Star Review
 
Date Reviewed: 01/11/2012
camundson from unknown
Member Since:
12/26/2011

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Reviews
The website was easy to navigate and the search feature found exactly what I was seeking. The price was very competitive. I was slightly confused by the delivery date. The "Next Steps for your online Purchase" page stated delivery in 2-3 weeks. The shipping information prior to this page indicated a shorter delivery time. Overall Rating
5 Star Review
 
Date Reviewed: 01/10/2012
ilike2search from unknown
Member Since:
12/25/2011

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Reviews
it's telling me that it could be 2 weeks when this item said it was instock on the web site. Overall Rating
4 Star Review
 
Date Reviewed: 01/08/2012
heylexi1 from unknown
Member Since:
12/23/2011

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Reviews
Great deals!!! Overall Rating
5 Star Review
 
Date Reviewed: 01/04/2012
annat from unknown
Member Since:
12/19/2011

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Reviews
very easy and helpful thank you Overall Rating
5 Star Review
 
Date Reviewed: 01/04/2012
ccattaneo from unknown
Member Since:
12/19/2011

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Reviews
The item has not been delivered yet so I cannot rate the delivery or item at this time. I am hoping that this will be a good experience as I have had good service and have been pleased with purchased from Sears in the past. Overall Rating
4 Star Review
 
Date Reviewed: 01/03/2012
Robmoo from TX
Member Since:
06/08/2007

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Reviews
Ordered a Dishwasher via Sears Outlet for pickup at a store. The item wasn't available. My checking account was charged inspite of assuarances from3 different Sear people that the order would be cancelled. Overall Rating
1 Star Review
 
Date Reviewed: 01/03/2012
yujuch from unknown
Member Since:
12/18/2011

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Reviews
average website Overall Rating
4 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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