Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 103 292 27683
Neutral (3) 7 15 887
Negative (1 or 2) 4 12 1113
Total Reviews 114 319 29683
Avg Rating 4.5 Star Review
4.59		 4.5 Star Review
4.61		 4.5 Star Review
4.62
Address: 23 Park Row
New York, NY 10038 - US
Website: http://www.jr.com
Business Hours: 9:00am - 6:00pm
Sales Phone: 1-800-806-1115
Service Phone: 1-800-426-6027
Sales Email: custserv@jr.com
Cust Service Email: custserv@jr.com


J&R

http://www.jr.com

With PriceGrabber Since 01/15/2002


Sort Reviews by: Date Rating
Date Reviewed: 11/22/2010
dbbyte from unknown
Member Since:
07/16/2007

View Member's:
Reviews 		The best commercial interface is the one that reflects human frailty and market requirements...combining them into a rapid and accurate buying experience. You've done that, and we try to always shop here as a result. Thank you. Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2010
aregens from unknown
Member Since:
11/05/2010

View Member's:
Reviews 		Checkout unusually cumbersome.No shortcuts for basic information requiring excessive typing. Perfectly valid current Visa # was rejected with prompt to enter valid # Overall Rating
3 Star Review
 
Date Reviewed: 11/22/2010
topkelley from unknown
Member Since:
11/06/2010

View Member's:
Reviews 		I had some questions about an item I was interested in and contacted J&R by phone. Italked to a gentleman by the name of Jean and found him tobe very helpful. His customer service number is #46! When I did place my order, I missed indicating his number during the process. Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2010
rciola from WA
Member Since:
08/09/2009

View Member's:
Reviews 		have only ordered, but so far so good Overall Rating
5 Star Review
 
Date Reviewed: 11/23/2010
simple67 from unknown
Member Since:
01/14/2009

View Member's:
Reviews 		I have ordered from thus site several times and found it to be very reliable. Overall Rating
5 Star Review
 
Date Reviewed: 11/24/2010
aflash-bach from unknown
Member Since:
11/08/2010

View Member's:
Reviews 		This was My First Visit & Order From Your Site and the entire process was very enjoyable. I am very impressed with how seamless & smooth your site functions. Kudos I shall return ! Sincerely, AJG Overall Rating
5 Star Review
 
Date Reviewed: 11/24/2010
clayton01746 from unknown
Member Since:
11/22/2007

View Member's:
Reviews 		I'm not sure on the price, but my experience has been quite good with your site. I will come back for other purchases. Thanks, Clayton Ryan Overall Rating
5 Star Review
 
Date Reviewed: 11/26/2010
syracuse from unknown
Member Since:
04/01/2008

View Member's:
Reviews 		I would like to have been offered an extended service plan Overall Rating
5 Star Review
 
Date Reviewed: 11/26/2010
holijudge from unknown
Member Since:
11/26/2010

View Member's:
Reviews 		Camera I ordered isn't in stock. I would have expected a message that my credit card won't be charged until the order is shipped, or something like that. Overall Rating
3 Star Review
 
Date Reviewed: 11/26/2010
luv2sew from unknown
Member Since:
11/26/2010

View Member's:
Reviews 		WONDERFUL, No lines, no shipping, no tax GREAT Overall Rating
5 Star Review
 
Date Reviewed: 11/26/2010
shirley.reyes from unknown
Member Since:
11/26/2010

View Member's:
Reviews 		i felt secure doing it online. Overall Rating
5 Star Review
 
Date Reviewed: 11/27/2010
shepardmama from unknown
Member Since:
11/25/2006

View Member's:
Reviews 		Always a pleasure. Overall Rating
5 Star Review
 
Date Reviewed: 11/27/2010
yvette.cordy from unknown
Member Since:
11/27/2010

View Member's:
Reviews 		Excellent experience. Enjoyed shopping at this site. Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
teddybaer1 from unknown
Member Since:
11/12/2010

View Member's:
Reviews 		I go to this merchant for music because of their excellent cross-referencing. Their prices are good, and shipping is reliable. My only negative is low stock, but I guess that is the way the CD DVD music business is going. Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
CGunnon from unknown
Member Since:
11/12/2010

View Member's:
Reviews 		Great company with excellent customer service. Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
ceejay70 from unknown
Member Since:
11/19/2010

View Member's:
Reviews 		very easy to place order-no shipping charges Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
santaman.jmk from unknown
Member Since:
11/19/2010

View Member's:
Reviews 		i go to j&r website first. they help and answer any questions. i have told others about this site.you can bet that they will receive orders in the future.THE DAY AFTER I PURCHASED THE CAMERA, IT WENT ON SALE...ONE CALL AND THE GIRLS WOULD CREDIT MY CC OR IN STORE CREDIT. ANOTHER FINE REASON TO DEAL WITH J&R Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
alswiech from unknown
Member Since:
11/28/2010

View Member's:
Reviews 		so far so good Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
paulc5 from unknown
Member Since:
11/28/2010

View Member's:
Reviews 		I've dealt with J&R in the past and the service is always A+++ Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
kay_else from unknown
Member Since:
11/28/2010

View Member's:
Reviews 		This is my second purchase from J&R. I was happy with my first purchase and my second order is going well. Overall Rating
5 Star Review
 
Date Reviewed: 11/29/2010
ginnybem from unknown
Member Since:
11/29/2010

View Member's:
Reviews 		I searched for this product through my Market America web portal. It said my price would be $399.99. Your website indicates that it is 549.99. I placed my order and am hoping that the price will be reduced to the Market America price of 399.99. J and R did apply a $10 discount. J & R Customer service said to check back about 40 minutes after the order was place and see if the final sale price would actually be changed to reflect the 399.99. Lets hope so. GB Overall Rating
5 Star Review
 
Date Reviewed: 11/29/2010
jflyer51 from unknown
Member Since:
07/29/2006

View Member's:
Reviews 		JR is always a convenient place to shop for tech gear at competitive prices. I like that your store usually ships much faster than some of the traditional NYC camera stores (specifically Adorama and B&H). Overall Rating
4 Star Review
 
Date Reviewed: 11/30/2010
joe.lance from unknown
Member Since:
03/30/2008

View Member's:
Reviews 		positive Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2010
msdbklyn from unknown
Member Since:
04/12/2008

View Member's:
Reviews 		In the store(s) and on-line, J&R is always first-rate in merchandise, price and service. I cannot remember a time in the past decade where I shopped anywhere but J&R or been anything other than 100% satisfied. Hurray for everyone at J&R and thanks! Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2010
sramsdell from IL
Member Since:
12/15/2003

View Member's:
Reviews 		I have done business with them before. Great prices and ease of doing making a purchase will keep me coming back. Thank you for making it easy. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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